All information requests and products enquiries can be done directly through to our head office in Bangkok. We are open 24/7 for our international customers to whom we provide our all around services. International Hotel & Resort Supplies Co., Ltd. c/o 2nd Floor Phaya Thai Building Suite No. 214 31 Phaya Thai Road, Rajativi Bangkok 10400, Thailand Tel: +66- 2- 247 9280 or +66- 8 -1-8277313 or +66-1 -827 7290 Fax: +66 -2 – 247 9281 E-mail: ihrs@samart.co.th or ihrsaw@samart.co.th Local Time GMT + 7 hours. Currency The unit of currency is the BAHT. 1 Baht = 100 satangs (approx. 1 US$ = Thai Baht 40). 1 Baht= 100 satangs( approx. 1 E = Thai Baht 50) Prices / Validity All prices are quoted net in U.S. Dollars or EURO at current rates of exchange and are subject to change. Payment Upon order confirmation, full prepayment for all charges by bank remittance, bank draft or bank certified cheque is required two weeks before commencement of service or start of production. Our company accept Letter of Credits if the amount of purchases exceeds more than US Dollar 10,000.-, but is subject to confirmation. The required conditions of the LC and all other details will be stated in details in our company’s Pro Forma Invoice which we will send to you upon receiving of the order confirmation. Upon payment advise, we kindly request you to email or fax a copy of your bank remittance slip to us for our further reference. Delivery Delivery periods for all our products will be advised in FOB or CNF/ CIF terms together will all our quotations. Credit card Payments Due to currency regulations in Thailand, Credit Card charges cannot be made in foreign currency. International Hotel and Resort Supplies will therefore apply the daily exchange rate on the day of your payment and convert our guaranteed rate in US Dollar to Thai Baht. Your Credit Card company may however charge your account with the daily exchange rate applicable on account date. Cancellations For cancellations of confirmed arrangements, a cancellation fee according to the case incurred will be charged. Shipping We will consolidate all of your goods in our warehouse, ensure there are no damages or shortages, and oversee the proper and efficient loading of your shipping container. International Hotel and Resort Supplies will prepare export documentation and ship your purchases by sea or air to anywhere in the world, except other agreed. All Original documentation required will be expressed mailed to you accordingly. Packing Depending of the purchased goods, Packing charges are excluded and will be invoiced accordingly. Freight Forwarding Charges for Freight Forwarding Handling Fee are excluded and will be invoiced separately. Container Charges Prepaid Container charges will be invoiced to your company together with all other charges. Collect payment for Container charges only is possible and depend upon your company’s request. However, we will charge the document and Handlings fee which will be invoiced to you separately. Insurance We will arrange insurance for the shipment of the purchases upon your request. In case you like to arrange insurance at your end, we will forward to your company all necessary documents prior shipment of the goods in order to arrange the coverage for purchases with your local Insurer. Design / Installation / Technical guidance / Maintenance / Construction For certain products or projects, we will charge a separate fee for the Designs, Layouts, Planning, Installation, Technical guidance or Maintenance Training. Photo Featuring The Articles featured in our homepage serves to provide an impression of our product range and shall be understood as guideline only. Our array consist of many more available articles and designs of each product. For further information please contact our office. Our team of experienced staff will be very glad to assist you with further information. Liability " International Hotel and Resort Supplies acts as intermediary between the concerned manufactures, product suppliers, freight forwarding and packing agencies, transport operators and shipping liners providing the services. International Hotel and Resort Supplies is therefore not responsible for any loss, damage, production, construction, installation or maintenance failure sustained by one of above stated service provider. Additional expenses incurred due to delay, accidents, natural and disaster, political actions and unrest must be borne by the customer. Purchases for goods with our company implies the customers agreement to the above conditions."